LipidXplorer troubleshooting
Installation Problems
Python is installed, LipidX is installed but clicking on lpdxGUI.pyw does not do anything
Right click on LipidX
or lpdxGUI.pyw
. In the upcoming menu select Edit with IDLE
. This should open 2 windows. One is the Python Shell
and the other is the source code of lpdxGUI.pyw
. Click on the source code window and press F5
. If LipidX won't start then there will be an error message:
ImportError: DLL load failed: This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.
:
- This error occurs because the C runtime library is not being installed correctly on your machine. (see [1]).
- Please install the following if you have a x32 processor or a x64 processor